When i get office attachments in an e-mail in outlook 2013 on a windows 8.1 pro.

The attachments don't open. And the previewer of outlook tels me that the content can not be previewed.

Any one any idea what can be the solution to open and preview these documents?

Hi,

Did you get any error message when you try to open attachments?

What's the file type of the attachments? Can you open and preview a Word or Excel attachment in Outlook? By default, Microsoft Outlook 2013 blocks potentially unsafe attachments (including .bat, .exe, .vbs, and .js files) that can contain viruses.

In addition, please try to clean out the Temporary Outlook Files folder to check if it helps. See:

http://www.howto-outlook.com/faq/securetemp.htm

Please let me know the result.

Regards,

Steve Fan
TechNet Community Support

• Marked as answer by Steve FanMicrosoft contingent staff, Moderator Tuesday, May 20, 2014 9:13 AM

Steve - 

I know this is a year old, but I am not obsessive about solving this issue.  This, as many from other threads, did not work.

Office 365

Win 8.1

Tried this and deleting the Reg Keys (worth a try since they did not work). 

Only have issues with Word, PowerPoint, and Excel. 

Thoughts? 

Dane